Introduction
In the course of its business, Elixance Masterbatches, whose head office is located at Parc d’activités du Gohélis, 2 rue Roland Garros, Elven, collects and processes information, some of which is referred to as “personal data”. Elixance Masterbatches attaches great importance to respect for privacy, and uses data responsibly and for a specific purpose.
This privacy policy describes our practices regarding the collection, use and processing of personal data when you access the website from your computer, phone or tablet.
What types of personal data do we collect?
We collect two types of personal data:
Directly transmitted data. This is data that you send us directly, either via a contact form or by direct e-mail contact. In the contact form, the following fields are mandatory: “first and last name”, “company” and “email”. These fields enable us to collect information in order to process and respond to the requests we receive.
Data collected automatically. During your visits, once you have given your consent, we may collect “web analytics” type information relating to your browsing, the duration of your visit, and your browser type and version. The technology used is the cookie.
What is the purpose of the personal data collected?
Use of the site and its services;
To evaluate and improve our services and related functionalities;
To improve your experience of using the site and its services;
Respond to your requests for information;
The data you send us directly will be used to contact you again and/or in connection with your request.
How long is your data kept?
Forms are kept for 24 months from the date of collection.
Cookies are kept for 12 months.
How is your data processed?
Data is processed both manually and electronically, and is protected by appropriate security measures. Elixance Masterbatches has implemented various measures to protect personal data against theft, loss, unauthorized use, disclosure or modification.
Who will receive your data?
The personal data collected is intended for Elixance Masterbatches in its capacity as data controller. Elixance Masterbatches ensures that only authorized persons have access to this data. Your data may be passed on to IT service providers responsible for the development, maintenance and hosting of the site, but may not be processed.
Modification of personal data
You have the right to consult, modify or delete all your personal data. You may also withdraw your consent to the processing of your data.
You can also exercise these rights by writing to the following e-mail address: elixance@elixance.com.
If, after contacting us, you feel that your rights with regard to your data have not been respected, you may submit a complaint to the CNIL.
